Privacy Policy

1. Scope

This Privacy Policy explains how Earley HealthCare ("Earley HealthCare," "we," "us," or "our") collects, uses, discloses, and protects information through earley-care.com, website forms, and our text messaging program.

This website policy is separate from our Notice of Privacy Practices, which describes how protected health information may be used and disclosed under applicable healthcare privacy law. If the two documents address the same information differently, the Notice of Privacy Practices controls where required by law.

2. Information we collect

Information you provide may include your name, email address, mobile phone number, preferred contact method, general inquiry, appointment-request information, communication preferences, and SMS consent status.

Our website and service providers may automatically collect limited technical information, such as browser type, device type, approximate location derived from an IP address, pages viewed, referring page, date/time, and cookie or analytics information.

Please do not submit diagnoses, medication information, treatment details, Social Security numbers, payment-card information, or urgent concerns through a general website form.

3. How we use information

We may use information to respond to questions; schedule, confirm, or remind you about appointments; coordinate care and administrative communications; operate and improve the website; maintain security; document communication preferences; comply with law; and protect our patients, staff, and practice.

If you consent to text messaging, we use your mobile number for conversational and informational communications related to inquiries, scheduling, appointment reminders, care coordination, and account or administrative updates.

4. How information may be disclosed

We may disclose information to service providers that support website hosting, forms, scheduling, communications, analytics, security, and other business operations. These providers may use information only to perform services for us and must handle it under applicable contractual and legal requirements.

We may also disclose information when required by law, legal process, licensing obligations, patient-safety needs, or to protect rights, safety, and security. Information may be transferred as part of a merger, acquisition, financing, or sale of practice assets, subject to applicable law.

5. Mobile information and SMS consent

No mobile opt-in or text message consent will be shared with third parties or affiliates.

Service providers may process limited information on our behalf solely to deliver and manage messages. They are not authorized to use your mobile opt-in information or consent for their own marketing or promotional purposes.

Text messaging is optional. Consent to receive text messages is not a condition of receiving care or purchasing any service. Message frequency varies, and message and data rates may apply. Reply STOP to opt out or HELP for help. See the Terms of Service for additional SMS terms.

6. Cookies and analytics

The website may use cookies or similar technologies that help pages function, remember preferences, understand site use, and improve performance. Your browser may allow you to block or delete cookies, although some website features may not work as expected.

7. Data security and retention

We use reasonable administrative, technical, and physical safeguards designed to protect information. No website, email, or text-message system is completely secure, and we cannot guarantee absolute security.

We retain information for as long as reasonably necessary for the purposes described in this policy, to document consent and communications, and to meet legal, regulatory, accounting, and operational requirements.

8. Your choices

You may choose not to submit a website form and may contact us by phone instead. You may opt out of SMS at any time by replying STOP. For SMS help, reply HELP or call 318-600-3456.

Depending on applicable law, you may have rights concerning certain personal information. Contact us to make a request. We may need to verify your identity and may retain information when required by law.

9. Children and third-party links

The public website is not directed to children under 13. A parent or legal guardian should contact the practice regarding services for a minor. The website may link to third-party services; their privacy practices are governed by their own policies.

10. Changes to this policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new effective date. Material changes may be communicated through an additional notice when appropriate.

11. Contact us